FAQ
SHOPPING INFORMATION
OVA VELORA Wholesale provides bulk products for retailers, distributors, e-commerce sellers, and other businesses. We offer wholesale sourcing, quality checking, packaging, and shipping solutions.
Our MOQ depends on the product. Some products are available from 100 pieces, while larger orders may qualify for better wholesale pricing.
Yes, where applicable. We can combine multiple products into one wholesale order, subject to product MOQ and shipping requirements.
Yes. Larger orders and customers who allow longer delivery times may receive better pricing.
For example:
500+ pcs → 3% discount
1,000+ pcs → 5% discount
2,500+ pcs → 8% discount
5,000+ pcs → 10%+ discount
Final pricing depends on product, quantity, shipping, and order requirements.
Depending on the product and shipping method, we can offer different delivery options.
Express: Faster delivery, standard pricing
Standard: Normal delivery, better pricing
Economy: Longer delivery time, maximum savings
Delivery time depends on the product, order quantity, destination, and shipping method. Typical wholesale orders may take approximately 15–40 days.
We provide an estimated delivery time before you confirm your order.
Door-to-door delivery may be available depending on the product, destination, and shipping method. Your quotation will clearly show what transportation and delivery services are included.
This depends on the shipping arrangement selected. Your quotation will clearly state whether customs clearance, duties, taxes, and final-mile delivery are included or excluded.
Yes. We encourage new customers to request samples when available so they can evaluate the product before placing a large wholesale order.
For eligible products, sample costs may be credited toward a qualifying bulk order. Please ask our sales team for the specific terms.
Yes. Depending on the order, we can arrange quantity, product, packaging, and shipment inspections before goods are dispatched.
Yes. For eligible wholesale orders, we can provide pre-shipment photos of the products, cartons, packaging, and loading process.
Private labeling may be available for selected products. Contact us with your product, quantity, packaging, and branding requirements for a quotation.
Yes, customization may be available depending on the product and minimum order quantity. Custom packaging, labels, barcodes, and other requirements should be confirmed before ordering.
Simply submit a Request a Quote form with:
Product name
Quantity
Delivery location
Packaging requirements
Customization requirements
Desired delivery time
Our team will provide pricing and shipping information based on your requirements.
Yes. Larger quantities may qualify for special pricing. For very large orders, contact us for a custom wholesale quotation.
After shipment, we provide available shipping and tracking information. Depending on the shipping method, you may also receive regular shipment updates.
Please contact us as soon as possible after delivery and provide photographs/videos of the damaged products and packaging. We will review the case according to our Wholesale Damage & Claims Policy.
If there is a quantity discrepancy, contact our support team with your order number and supporting photos/videos. We will investigate the shipment records and work with you according to our wholesale policy.
Yes. We can work with retailers, distributors, e-commerce businesses, Amazon sellers, and other commercial buyers, subject to the product and order requirements.
Yes. Existing customers can contact us with their previous order number or product details to request a reorder quotation.
For suitable products, we can discuss scheduled or recurring orders so businesses can maintain their inventory without repeatedly starting the purchasing process.
Available payment methods depend on the order and customer location. The accepted payment method and payment terms will be provided with your quotation/invoice.
We provide order documentation, agreed specifications, shipping information, and available inspection/verification services. All protection, refund, replacement, and claim terms are governed by our Wholesale Terms & Conditions.
You can contact our wholesale team through our website's Request a Quote form or the contact information provided on our website.
PAYMENT INFORMATION
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